Privacy Policy

Lyons Creative, June 2025 (last edited)

Our contact details

Name: Angela Lyons

Phone Number: 07984394588

E-mail: angela@lyonscreative.co.uk

ICO Registration Number:  ZB339040

The type of personal information we collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data which Angela Lyons, www.lyonscreative.co.uk, Instagram: ange_lyons, LinkedIn: angelalyons1, Twitter: AngeLyonsDesigns, Facebook: Lyons Creative

  • Photographic images

  • Contact Data means the data we use to contact you including your billing address, email address and mobile number.

  • Communication Data means details about communication you have made on our website including any information or other details you have provided in respect of your request for graphic design services or other services you may purchase from us.

  • Testimonials and client feedback that we will use to improve service quality.

  • Technical Data means details about the device(s) you use to access our website including your internet protocol (IP) / MAC address, browser type and version, location, browser plug-in types and versions, referrer URL, host name of the accessing computer, operating system and platform and other technology on the devices you use to access this website.  This information will not be combined with data from other sources and we do not share such information with third parties other than service providers that we retain to support the Site’s operation.

  • Linked Sites and social media means that for your convenience this Site may contain hyperlinks to other websites that are not under our control, including Facebook, Instagram, YouTube, Vimeo, Pinterest, LinkedIn, and Twitter. 

  • Usage Data includes information about how you use our website, products and services. This includes your browsing patterns and information such as how long you might spend on one of our webpages and what you look at and for on our website, the page that referred you to our site and the click stream during your visit to our website, page response times and page interaction information (clicks you make on a page).

  • Profile Data includes your username (email address), your login data, social media management services you have purchased, your social media habits and preferences, feedback and survey responses. 

  • Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences.

    Cookie Policy - This site uses cookies. You can disable cookies in your browser.

    We only use your data to provide you with the services you have purchased.  We do not use your data for any other purpose. 

    We honour “Do Not Track” settings in your browser.

    How we get the personal information and why we have it

    Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Direct interactions: by using our website, filling in forms or corresponding and communicating directly with us by post, phone, email, in person or otherwise.

  • Automated technologies or interactions: as you interact with us, we may automatically collect usage data and technical data about your equipment, browsing actions and patterns.

  • We use the information that you have given us in order to:

  • Respond to your enquiries

  • Provide you with graphic design and or other related services.

  • Provide the services offered on the website.

  • Improve the user experience on the website.

  • Send you marketing communication.

    Under the UK Data Protection Act 2018, the General Data Protection Regulation (GDPR) and applicable legislation, the lawful bases we rely on for processing this information are:

    (a) Your consent. You are able to remove your consent at any time. You can do this by contacting: angela@lyonscreative.co.uk 

    (b) We have a contractual obligation. 

    (c) We have a legal obligation. 

    (d) We have a legitimate interest.

     

    How we store your personal information

    We take commercially reasonable efforts to protect against unauthorised access to or use of your personal data. 

    Your information is securely stored.  We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

    In addition, we limit access to your personal data to those who have a business need to know. They will only process your personal data on our instructions, and they are subject to abide by GDPR and applicable legislation.

    We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for.

    International Transfers

    Some data processors and third parties that we use, are based outside the United Kingdom, so their processing of your personal data will involve a transfer of data outside the United Kingdom.

    Whenever we transfer your personal data out of the United Kingdom, we ensure a similar degree of protection is afforded to it.

    Children

    The Site is intended for adults and is not intended for use by children under 13 years of age.  We do not knowingly collect information from or about children or sell products to children under the age of 13.

    Annual Updates to this Privacy Notice

    We keep our privacy notice under regular review to make sure it is up to date and accurate.

    We will review and update this privacy notice every year.

    Your data protection rights

    Under certain circumstances, you have rights under data protection laws in relation to your personal data:

    Your right of access - You have the right to ask us for copies of your personal information.

    Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

    Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

    Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

    Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

    Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

    You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

    Please contact us at angela@lyonscreative.co.uk if you wish to make a request.

    How to complain

    If you have any concerns about our use of your personal information under the UK Data Protection Act 2018 or GDPR, you can make a complaint to us at angela@lyonscreative.co.uk

    The Lyons Creative Certificate from the ICO is dated until: 09/06/2025

    You can also complain to the Information Commissioner’s Office (the ICO), if you are unhappy with how we have used your data. The contact details are as follows:

    Address:

    Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

    Helpline number:

    0303 123 1113

    Website: https://www.ico.org.uk